Frequently Asked Questions

Please read our FAQ before sending us a message.

Do I need a prescription before ordering

You can order from us without a prescription but we suggest you contact a physician for appropriate dosage

Which payment methods are accepted at RexonMedics?

we accept bitcoins,cashapp, western union, gift cards. we advise clients to use cryptocurrency, since it adds an extra layer of security,

How long will delivery take?

We offer Express and flat/regular delivery. Express is next day delivery while flat/regular takes about 3-5 days

How secure is shopping in the Online Shop? Is my data protected?

Our payment methods are safe and discrete, so our clients are safe and have nothing to worry about.all customer information received by us is confidential. 

What exactly happens after ordering?

After ordering you will receive an email on how to make payment which after completion and confirmed, you will receive the tracking information for your package within 1-3 hours  

How do i know you guys are legit

We are a fairly new business and establishing a good reputation takes time. We work hard at pleasing our customers by providing them with quality products at fair prices and fast shipping. If we disappoint customers the word will get around quickly and we’ll be out of business, we don’t want that, we want your repeat business! Take a look at what some of our customers are saying about us on our Reviews page.

Is delivery guaranteed

Our delivery is  guarantee means we do everything to get your order delivered. If your order got lost somehow (which actually never occur) we will resend the order in a different stealthy packaged manner. Since we both will have access to the track and trace of the package we can determine what happened. If it appears to be impossible to get your order delivered we will refund the money.

We offer a full refund on any item for any reason, up to a maximum of 3 days from the customer’s receipt of goods. Any refund will be made via the same payment method used in the original transaction, and will be made within 3 days of receiving the returned goods

Are the medications that you sell safe?

Yes, all medications sold at our online Drugstore are from FDA approved manufacturers so they are safe and reliable.

How will my order be packed?

To offer extensive privacy to our customers we use unmarked envelopes to pack all the medications discreetly.

Can my shipping details be changed?

Till the order states “Pending” you can change the previously given Shipping information. To do so please write us an email with a subject “Shipping”

An order placed is not delivered what should I do?

Please contact our customer support team, one of the members will assist you in this matter. If the order is not received we will make a reship after some confirmations, free of charge.

Cancellaion; What is your policy?

An order placed can only be cancelled if it is not sent out for shipping normally within 18 hours of order placement. $25.00 will be deducted as cancellation fee to compensate processing charges.

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